STORE POLICY
SHIPPING POLICY
All orders are processed within 1-2 business days. During busy periods or holidays, processing times may be slightly longer.
Domestic (UK) Shipping: All orders are shipped from London. Deliveries typically arrive within 3-5 business days via Royal Mail, Tracked & Signed.
Shipping fees are calculated at checkout based on your order’s weight and destination.
While I strive to ensure prompt delivery, I am not liable for delays caused by factors outside our control, such as weather, customs, or carrier issues. If you experience any delivery problems, please contact me for assistance.
Enjoy your shopping experience!
RETURNS POLICY
Refunds are only accepted if the item is returned in its original, undamaged condition. Any item that shows signs of damage, wear, or misuse will not qualify for a refund.
How to Initiate a Return
Contact me at 07807 554 231 within 14 days of receiving your item.
Provide your order number and a brief description of the issue.
Once your request is approved, I will send you detailed return instructions.
Customers are responsible for return shipping costs.
Upon receiving your return, I will inspect the item to confirm it meets the undamaged condition criteria.
If approved, your refund will be processed to your original payment method within 5-10 business days.
If the item is found to be damaged, I reserve the right to refuse the refund.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Apple Pay